Cancellation & Refund Policy

Effective Date: June 29, 2025

At ToyStore, we believe in delivering joy—not just through our toys, but also through a smooth and worry-free shopping experience. We understand that sometimes plans change or an item might not meet expectations. That's why we’ve created a clear and simple cancellation and refund policy to make sure you feel confident while shopping with us. This policy explains the process and conditions under which you can cancel your order, request a refund, or initiate a return. Whether it's a last-minute change of mind, a mistaken order, or an issue with a delivered product, we’re here to help resolve it quickly and fairly. Please read the following details carefully so you’re aware of your rights and options. If you have any questions, feel free to contact our customer support team—we’re happy to assist!

Order Cancellation

✅ Before Shipment:

❌ After Shipment:

Refunds

🛠️ Eligibility for Refund:

Refunds are not eligible for:

🔄 Refund Process:

Exchange Policy

If you received a defective or damaged product, we offer replacements instead of refunds. Request must be raised within [3 days] of delivery.

Return Shipping